Returns & Exchanges
At Tillmans Tranquils, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Your Items
Place the unworn garments with original tags attached into their original packaging to protect the fabric during transit.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.