Frequently Asked Questions
Everything you need to know about your Tillman’s Tranquils experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, a second email will be sent with a tracking number so you can follow your package's journey.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Tillman’s Tranquils, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics designed to last.